The Business
Gradwell is a provider of hosted telephony (VoIP) and connectivity services to SMEs across the UK, with a current base of over 22,000 customers. The Company is one of the largest independent providers in the sector and has developed its own proprietary software as a service platform. Gradwell distributes through a combination of direct sales and channel partners.
The Deal
Chiltern backed Peter Gradwell (founder and Chief Technology Officer) and an experienced management team to buy out the existing private equity investors.
“I am extremely pleased to be working with the team from Chiltern and believe we can continue to scale this business applying our collective expertise in VoIP and SaaS for the SME market.”
Peter Gradwell, CTO and Founder, Gradwell
The Plan
Gradwell is one of a limited number of focused providers of VoIP services to SMEs, offering high levels of service and support. Chiltern is supporting the management team to deliver their ambitious growth plan by optimising current routes to market and improving customer service as the market transitions from on premise to cloud.